We want you to be completely satisfied with your purchase.  While we can't provide refunds in every situation, contact us at mikementzhelp@gmail.com and we'll work something out.  Here are the general rules on returns:

• Items may be returned within 30 days of the ship date for a refund.
• A refund will be issued for the price of the item once it's been checked-in and processed.  Shipping and Handling fees are not refundable.
• Returned merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee.  If you are returning a product listed below, please check to make sure your return meets the conditions described.
• Music must be unopened.
• Clothing & apparel must be unworn & unwashed.
• No personalized items may be returned.

For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS.  Please be sure to keep your receipt.  We cannot guarantee refunds for returns sent by a non-trackable method.

Credits are processed upon confirmation of the return.  Please allow up to two billing cycles for the return credit to appear on your credit card statement.